Account
Delete your account
The short version
- Delete your account any time in the app: You › Account › Delete account.
- Or email support@okhlabs.com from the address on your account.
- Deleting your account doesn't cancel a subscription; cancel it in the App Store or Google Play.
In the app
Open Deen Scroll and go to You › Account › Delete account. You can do this at any time.
By email
You can also ask us to delete your account by emailing support@okhlabs.com from the address on your account.
What is deleted
Deleting your account deletes your email and sign-in, the synced copy of your saved ayat, notes, progress and settings, and your subscription record on our server. It doesn't delete what is on your phone.
Usage statistics and crash reports are kept for a limited period by PostHog and Sentry under their retention settings, then deleted. Content reports are kept while we look into them.
Cancel your subscription separately
Deleting your account doesn't cancel a subscription; cancel it in the App Store or Google Play. On iPhone: Settings › your name › Subscriptions. On Android: Google Play › Profile › Payments and subscriptions.
More detail
Section 8 of the privacy policy covers how long we keep data and what deleting your account removes.
Contact
OKH Labs LLC · support@okhlabs.com